Just because Monday is the deadline for filing your federal tax returns,
it doesn't mean the Internal Revenue Service is ready to handle the workload.
If you have a refund coming, it may take a while.
Blame it on budget cuts and COVID-19 disruptions,
which have shrunk staffing at the IRS to less than 80,000 people,
the same level it was near a half-century ago.
Tax day means time's up, time to file. If you've been working on your filing for the past few weeks
well, you know things are not exactly going at top speed.
"On average, our hold times can range anywhere between 30 and 40 minutes," said Ken Corbin, the IRS' chief taxpayer experience officer.